Chief Executive Officer
Alan Rihm, CEO and founder of CoreDial, brings over 20 years of business strategy and channel experience to his current role. Alan has been instrumental in establishing the company as a leading private label UCaaS provider that empowers more than 800 channel partners to provide cloud communications to more than 23,000 businesses throughout the United States. Under Alan’s leadership, the company has experienced tremendous revenue growth and exceptional customer retention rates. His laser-like focus has built a team that has established CoreDial’s platform, CoreNexa, as the first UCaaS platform for unified communications that transforms the channel from acting as just sales agents to becoming much more of a trusted advisor for their clients. Now, Managed Service Providers (MSPs), Value-Added Resellers (VARs), and IT Solutions Providers are able to provide their end users with a powerful UC Client, class-leading Contact Center, fully integrated mobile application, and proven administration platform all while realizing industry-leading profit margins under their own brand. Alan has been a successful entrepreneur in the Philadelphia region since 1995, and has a deep background in guiding service providers and software companies to critical mass through profitable growth. In fact, CoreDial was founded after Alan spun off a VoIP division of a 10-year-old Internet Service Provider in July 2005. Alan is a graduate of Drexel University.
Chief Financial Officer
Warren Barratt is CoreDial’s Chief Financial Officer and is responsible for managing the company’s finance, accounting and administrative functions. Warren has over 30 years of finance, accounting and financial reporting, and general management experience. After starting his career in the public accounting industry with Price Waterhouse, Warren has served as Chief Financial Officer for a variety of private and public companies in the technology, life sciences, health care and services industries.
Prior to joining CoreDial, Warren served as Chief Financial Officer for ARXAN, a global leader in application protection solutions across several industries, including financial services, mobile payments, healthcare, automotive, gaming and entertainment. Before ARXAN, Warren was Chief Financial Officer for CyOptics, a leading provider of optical chips and related components enabling bandwidth for high-speed optical networks in the access, enterprise/data center and long haul/metro segments of the telecommunications industry, and for other emerging end-market applications, such as defense and avionics, high-performance computing, medical and security.
Warren has extensive experience raising public and private capital, managing merger and acquisition transactions, and building and optimizing corporate infrastructures. Warren earned a BS in Commerce from the University of Virginia and a MBA from the University of Pennsylvania’s Wharton School of Business.
Chief Revenue Officer
Ken is Chief Revenue Officer at CoreDial, responsible for leading marketing and sales as well as partner on-boarding, training, support, and partner success. With a deep background in marketing, sales and service, Ken brings more than 20 years of experience to the position having previously worked for telecom and software companies ranging from start-ups and early stage IPOs to Fortune 500 enterprises.
Prior to joining CoreDial, Ken served as Senior Vice President of Global Marketing at Tangoe, a $200M+ public SaaS company. There he built a global marketing organization including product marketing, demand generation and marketing communications teams.
Before Tangoe, he was Executive Vice President of Global Sales and Service at Rivermine, a telecom expense management company that specializes in managing voice, data and wireless telecom expenses. In this role, Ken led global sales efforts, leading to its lucrative acquisition by Emptoris and subsequently by IBM where Ken served as General Manager and SVP of Global Sales.
Ken started his career at Andersen Consulting and held various roles at Architel Systems Corporation, Step 9 Software, Broadmargin and Control Point Solutions. Ken holds a BS in Mechanical Engineering with Honors from West Virginia University.
Chief Marketing Officer
Kymberly joined CoreDial as Chief Marketing Officer (CMO) in April 2018. An innate ability to internalize, simplify and take action fuels her marketing mission—helping companies market, sell and grow in the most authentic and measurable way possible. She has a fire to create genuine and transparent relationships and at CoreDial, she applies over two decades of B2B marketing expertise to growing the Partner channel and nurturing Partner relationships. With a proven record of building, launching, and managing strategic and often disruptive marketing initiatives for the SMB and Fortune 500 markets, Kymberly is focused on increasing awareness and adoption of CoreDial’s transformative UCaaS platform and helping Partners succeed.
Kymberly is an award winning graphic designer recognized by American Marketing Association, Philly Gold, SIAA, and the Stevie Awards. Named Female Executive of the Year by the Stevie Awards in 2016 and Female Business Leader of the Year by the Chester County Chamber of Business and Industry in 2014, her leadership style and passion for mentoring is widely recognized. She was also honored as a Top 40 Under 40 by the Philadelphia Business Journal in 2012. Before arriving at CoreDial, Kymberly’s full service marketing agency, Stratus Interactive in West Chester, Pennsylvania, was recognized as one of Inc. 5000’s Fastest Growing Private Companies in 2017. Kymberly earned her degree with honors from the Art Institute of Philadelphia.
Chief Technology Officer
Don serves as CoreDial’s Chief Technology Officer and is responsible for overseeing key technical aspects of the company, including software development, quality assurance, infrastructure and IT operations. Don focuses on inspiring and leading team members, helping to attract and retain top talent, and implementing scalable and repeatable best practice technologies and procedures.
Don is an award-winning, experienced technology leader who helped build many of the Philadelphia region’s high-tech successes. Don was honored with the 2016 Philadelphia Tech Disruptor Award and the first-annual Timmy Award for 2016 Best Technology Manager in Philadelphia, both awarded by Philadelphia Business Journal. Prior to CoreDial, Don served as CTO of PeopleLinx, Chief Architect at GSI Commerce (now Radial), Director of Development and Quality Assurance at Procurian (now Accenture), and CIO at Neat. Don earned a BSE in Computer Science and Engineering from the University of Pennsylvania.
VP of Operations
Jennifer Nading joined CoreDial as Vice President of Operations in June 2017. She is responsible for creating scalable cross-team systems, processes and procedures that drive company initiatives. She is a proven strategic leader with a 20-year history at fast-growing telecommunications businesses and contact centers.
Prior to CoreDial, Jennifer was Vice President of Operations at Synergixx, a full-service media and marketing firm she helped found and grow to inclusion on the Inc. 5000 list of fastest-growing private companies in 2016. Jennifer earned a bachelor’s degree in English from Buena Vista University.
We’re currently searching for innovative employees who thrive under pressure, seek to strengthen the success of our clients, and are enthusiastic about the opportunities we provide.