Last updated: June 3, 2021
WHAT ARE COOKIES AND ONLINE TRACKING TECHNOLOGIES?
Web Browser Cookies: A web browser cookie is a small text file that is sent by a website to your computer or mobile device where it is stored by your web browser. Web browser cookies may store information such as your IP address or other identifier, your browser type, and information about the content you view and interact with on digital services. By storing such information, web browser cookies can remember your preferences and settings for online services and analyze how you use online services. Below are some common terms that may help you to better understand cookies and how they work.
- First- and third-party cookies: Whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user. An example would be the cookies placed by CoreDial, LLC and CoreNexa, LLC when you visit our websites. Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. For example, if a user visits the digital services and another entity sets a cookie through our website, this would be a third-party cookie.
- Persistent cookies: These cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time the user visits the website that created the particular cookie.
- Session cookies: These cookies allow website operators to link the actions of a user during a browser session. A session starts when a user opens the browser and ends when they close the browser. Session cookies are temporary, so all session cookies are deleted when the user closes the browser.
Web Beacons: Web beacons, or “pixel tags,” are small images which are embedded into our digital services that provide us with information about your browser or device, or whether you open or click on the emails we send you. This information is used to help our website and app publishers better analyze and improve their services to us.
Tracking via Mobile Applications: When you use mobile applications, unique identifiers associated with your device (such as the device ID and IP address), your activity within the app and your network location may be recorded. This information may be used to analyze, improve and customize digital services.
Our digital services use four categories of cookies, which are explained in greater detail below:
- “Strictly Necessary” or Essential Cookies: These cookies let you navigate through the digital services and use essential features like secure areas (e.g., payment activity) and shopping baskets. Without these cookies, services you request cannot be provided. These cookies do not gather any information about you that could be used for marketing or for remembering what sites you have visited on the Internet.
- Functionality Cookies: These cookies are used to provide services or remember settings that can improve your visit. Without these cookies, our digital services cannot remember certain choices you have previously made or personalize your browsing experience by providing you with relevant information. These cookies can also be used to recognize your device so that you do not have to provide the same information more than once. These cookies allow digital services to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of digital services that you can customize.
- Targeting/Advertising Cookies: These cookies are used by third parties. These cookies allow third parties to recognize that you have visited our digital services. We, and our third party service providers, also may combine information obtained from these cookies with personal information available from other sources, including data collected about you when you are using other websites and data collected about you offline, whether on our digital services or data that the third party maintains. To opt-out of targeted advertising, you may express your preferences at www.aboutads.info. Opting out of one or more ad networks only means that those particular members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on digital services. If your browser is configured to reject cookies when you visit the opt-out page at www.aboutads.info, and then you erase your cookies, use a different computer or change Web browsers, your preference may no longer be active. Since all of these cookies are managed by third parties, you should refer to the third parties’ own website privacy notifications and policies for further information.
HOW CAN YOU CONTROL COOKIES?
Most web browsers are set to automatically accept cookies but you can control and manage cookies using your browser. Please note that removing or blocking cookies can impact your experience on the digital services and some functionality may no longer be available.
- Browser Controls: Most browsers allow you to change your cookie settings. Be aware that if you delete all cookies then any preferences you have set will be lost, including the ability to opt-out from cookies as this function itself requires placement of an opt out cookie on your device. These settings are usually found in the ‘Options’ or ‘Preferences’ menu of your browser. To understand these settings, the following links may be helpful. Otherwise, you should use the ‘Help’ option in your browser for more details.
WHAT COOKIES DO WE PLACE ON THE DIGITAL SERVICES?
For a list of the cookies we place on the Digital Services please review the .
HOW DO YOU CONTACT US?
If you have any questions about this Policy or our digital services, please email us at email@example.com and include your name and address in the message or write to us at: Arbor Crest 1, 751 Arbor Way, Suite 150, Blue Bell, PA 19422, Attn: Legal.
“COOLEST CLOUD COMPANY”
Eight Things the Industry is Saying About Persistent Chat
As employees become more accustomed to online collaboration platforms, organizations have found unique advantages in using chat ...Continue Reading >>
Infographic: The State of Remote Work… Is It Actually Working?
Check out our new infographic to get an overview of the state of remote work in 2021, and how next-gen voice, video, messaging ...Continue Reading >>
Five Contact Center Metrics That Can Transform the Customer Experience
Let’s look at a few key metrics that can transform the customer experience, and how an advanced contact center solution can help ...Continue Reading >>
How Historical Data in the Contact Center Can Transform Agent Performance
Let’s look at a few key ways that leveraging historical data (and the right contact center solution) can transform how businesses ...Continue Reading >>
How UCaaS Promotes Productivity in Work-From-Home Environments
Now that hybrid and work-from-home environments have become commonplace, businesses are looking to maximize their remote ...Continue Reading >>
Creating Socially Distant Conference Rooms With Videoconferencing & Virtual Rooms
Even as offices begin to re-open following 2020's stay-at-home orders, there are major changes that need to happen to create ...Continue Reading >>