The Channel's Leading Platform for Cloud Communications

What comes with CoreNexa’s UC Client?

Collaboration with zero configuration, the ability to work from anywhere on any device, easy access to enterprise contacts, and all your communications features in one place.

How does Contact Center work?

Our Contact Center platform can integrate with multiple call controls or with any hosted or on-premise PBX that supports SIP trunking. Contact Center’s Automated Call Distribution (ACD) engine routes and manages inbound and outbound media. This ensures that a call, email, chat, or text is routed to the proper agent based on queue and skillset management.

Does UC Client integrate with my conference bridges?

If you would like to use a conference bridge for your meeting while sharing your screen with your guests, you can send the conference bridge details along with your personalized URL and guest pin so that you can all see the screenshare, but join audio on the bridge.

Who can use Contact Center?

Our Contact Center (CC) solution is for organizations that want to manage, monitor, and enhance the customer engagement experience. The CC platform offers powerful call routing tools, voice to text, chat capabilities, customizable dashboards, and detailed reporting. All of these CC solutions are important to the survival and growth of your organization as it engages with its customers. Our CC platform helps you create an easy-to-setup, manage, and scale contact center.

How do I enable UC Client for my company’s customers?

If you would like to enable UC Client for customers of your business, we’ve created a simple process for that as well. Rather than make you read a step-by-step guide, we’ve created a video that you can watch here.