Modern end-user capabilities of Unified Communications, Contact Center, and Interactive Voice Response (IVR) — all built atop of the industry's leading administrative foundation, our CoreNexa Account Manager.
The Channel's Leading Platform for Cloud Communications
Achieve More With CoreNexa
Built for the Modern Office
The all-in-one CoreNexa UCaaS (Unified Communications as a Service) platform enables CoreDial's Channel Partners to offer high-quality cloud communications, video collaboration and contact center solutions
— all built atop of the industry's leading administrative foundation, CoreNexa Account Manager.
Communicate & Collaborate
CoreNexa™ UC is a comprehensive Unified Communications as a Service (UCaaS) solution with a built-in browser-based softphone, fully integrated mobile app, and complete capabilities for business communications and collaboration.
Keep employees connected and stay productive whether onsite, remote, or on-the-go, with calling, voicemail, presence, chat, video, meetings, & collaboration—all available in one, unified tool.
Start and conduct face-to-face video calls and meetings with one or multiple guests inside or outside the company. Participants can share their screen while presenting, or simply use CoreNexa UC’s video and screen share features for more personalized and efficient collaboration.
Effective 9.1.20, CoreDial has acquired global video collaboration
& communications technology vendor eZuce
The acquisition of eZuce, and specifically the Vibe video collaboration platform, accelerates CoreDial’s strategy to provide its partners with a robust enterprise-class video offering that satisfies the escalating demand for secure, scalable, and feature-rich collaboration services.
Quickly reach busy, remote or off-site employees through a business number that automatically rings their mobile app. Use professional extensions to take your office on the go and enable employees to be reachable through one number with Mobile Office Extensions.Enjoy one click to join conference calls across both video and voice communication.
Get visual voicemail for more efficient, speedy communication and never miss a message with Voice 2 Text.
Supercharge the Customer Experience
Contact Center & IVR
Our award-winning CCaaS solution improves efficiency and effectiveness for agents and managers alike with its omni-channel customer engagement capabilities.
The Foundation of Partner Success
Account Manager is the foundation of CoreDial’s industry leading CoreNexa UCaaS platform and the cornerstone of our proven private-label cloud communications business model. It’s the administrative platform CoreDial built from the ground up to enable our Partners to sell, deliver, manage, and invoice for private-label cloud communications.
Connect The Entire Business Suite
API & Integrations
Our API allows businesses to design, develop, and deploy integrations with nearly any third-party technology. Your customers can integrate cloud communications to other vital business applications such as Outlook or Salesforce. Enable every communication tool to talk to each other with CoreNexa.
Implementing the CoreNexa platform was far easier than other options.
– Randy W., CoreDial Partner
Answers To The CoreNexa Platform's
Frequently Asked Questions
What comes with CoreNexa’s UC Client?
Collaboration with zero configuration, the ability to work from anywhere on any device, easy access to enterprise contacts, and all your communications features in one place.
How does Contact Center work?
Our Contact Center platform can integrate with multiple call controls or with any hosted or on-premise PBX that supports SIP trunking. Contact Center’s Automated Call Distribution (ACD) engine routes and manages inbound and outbound media. This ensures that a call, email, chat, or text is routed to the proper agent based on queue and skillset management.
Does UC Client integrate with my conference bridges?
If you would like to use a conference bridge for your meeting while sharing your screen with your guests, you can send the conference bridge details along with your personalized URL and guest pin so that you can all see the screenshare, but join audio on the bridge.
Who can use Contact Center?
Our Contact Center (CC) solution is for organizations that want to manage, monitor, and enhance the customer engagement experience. The CC platform offers powerful call routing tools, voice to text, chat capabilities, customizable dashboards, and detailed reporting. All of these CC solutions are important to the survival and growth of your organization as it engages with its customers. Our CC platform helps you create an easy-to-setup, manage, and scale contact center.
How do I enable UC Client for my company’s customers?
If you would like to enable UC Client for customers of your business, we’ve created a simple process for that as well. Rather than make you read a step-by-step guide, we’ve created a video that you can watch here.
The platform & business model that redefines
how the Channel succeeds with cloud communications.
Private Label Business Model
Experience For Yourself
Join the Channel Program Named Leader in Partner Value by Frost & Sullivan
DISCOVER INSIGHTS FROM ONE OF CRN'S
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