All-In-One

Cloud Communications & Collaboration Platform

CoreNexa: cloud communications &
collaboration solutions for the modern office

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CoreNexa 7.0 has arrived. The next evolution of the Channel's leading cloud communications platform, CoreNexa is a next-gen, collaboration-first solution designed to unleash the power of the modern workforce. This isn't just an upgrade, it's the modern office – reimagined.

CoreNexa 7.0 cloud communications platform

Voice

  • Hosted Voice- every user get a free Standard Video & Collaboration seat
  • Reliable, high-quality features
  • 99.999% Uptime SLA
  • 4.3 MOS for VoIP

Video & Collaboration

  • Desktop, bowser & mobile apps
  • Built-in Softphone with all key calling features (a true desk phone replacement)
  • Messaging (w/ Chat & SMS)
  • Video Meetings
  • Virtual Rooms
  • Call history, call recording, visual voicemail

CoreNexa Automation Manager

  • End-user management
  • Easy self-provisioning
  • Reports & analytics
  • Quoting, invoicing, collections (full quote to cash business automation!)

Contact Center & IVR

  • Omni-channel (CC Professional) or Voice-only (CC Essentials)
  • IVR (Bundled w/ CC or Standalone)
  • ACD/Queues
  • Out of the box & custom integrations (Salesforce, CRMs & more)
  • Workforce Management add-on (WFM)
  • Reporting, analytics, dashboards

CoreNexa 7.0 has it all—a built-in softphone for making and taking calls, meetings w/ HD video & Private Sidebar conversations, Messaging (Chat & SMS), Virtual Rooms that transform employee engagement, extensive calling features and advanced collaboration capabilities!

Communication & Collaboration – Reimagined

Next-gen Voice & Video

Instantly transform employee productivity and engagement. A fully-loaded, all-in-one platform that combines high-quality voice with video, chat, SMS, meetings, chat, and advanced collaboration features.

Accessible from any device, via desktop app, browser or mobile clients, conveniently enabled for Single-Sign On with and calendar and contacts integration with Microsoft 365 and Google Workspace.

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CoreNexa Voice, Video, Messaging & Collaboration

By seamlessly integrating high-quality voice with video, virtual office tools, and intuitive collaboration features, the modern workforce now has the best of both worlds; exceptional productivity and high-efficiency whether in the office or working remote. It's a true collaboration-first platform – that revolutionizes the entire video, meeting & collaboration experience.

New to CoreDial Partners – private-label or co-branded video-only solution! Expand your opportunities offering video to businesses who don't (or don't yet) need CoreNexa's Voice service.

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Supercharge the Customer Experience

Contact Center & IVR

Our award-winning CCaaS solution improves efficiency and effectiveness for agents and managers alike with its omni-channel customer engagement capabilities.

The Foundation of Partner Success

Automation Manager

Automation Manager is the foundation of CoreDial’s industry leading CoreNexa UCaaS platform and the cornerstone of our proven private-label cloud communications business model. It’s the administrative platform CoreDial built from the ground up to enable our Partners to sell, deliver, manage, and invoice for private-label cloud communications.

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Connect The Entire Business Suite

API & Integrations

Our API allows businesses to design, develop, and deploy integrations with nearly any third-party technology. Your customers can integrate cloud communications to other vital business applications such as Outlook or Salesforce. Enable every communication tool to talk to each other with CoreNexa.

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Using the new Corenexa 7.0 platform has been transformative for our business. It's reliable and has replaced four other communications tools we used to have to subscribe to separately.

– Robert B, CoreDial Partner (U.S.)

Answers To The CoreNexa Platform's

Frequently Asked Questions

What are the supported browsers for the web client?

The web client supports the following browsers:

  • Windows - Chrome, ForeFox, Microsoft Edge (v.78 or higher)
  • Mac - Chrome, FireFox, Safari
  • Linux - Chrome, FireFox
  • iOS - Safari • Android - Chrome

What is the difference between a meeting and a virtual room?

A meeting is scheduled for a specific date and time whereas a virtual room is an always-running, “always-on” meeting where users can stay all day or come and go as needed. Rooms enable high-productivity and nurture camaraderie by providing dedicated spaces where employees can talk, gather and collaborate. Your virtual video room, just like your office, is always available and ready for face-to-face and/or side-by-side collaboration sessions. Virtual rooms are ideal to use 1:1 or as a group, work well for huddle/conference rooms, and are a fantastic collaboration tool for entire departments or teams of users.

What exactly are CoreNexa Virtual Rooms?

A CoreNexa Room is a dedicated virtual meeting space that is always available and always “on’’. You can think of these as meetings that never end. Rooms can be used as virtual offices for executives and managers, as department rooms for highly collaborative teams, huddle and conference rooms and even as special-purpose rooms such as the office “breakroom” or cafeteria.

How do I schedule a meeting?

From the Home screen on the desktop app, simply click on the + icon and select the Schedule Meeting tab. Fill in the details and click on Schedule Meeting. Once the meeting is scheduled, a modal will display with a confirmation. You will then have the ability to copy the invite and send via a calendar app of your choice. If you integrate with Google or Microsoft, you will also have the ability to schedule from there as well.

How do I invite guests to a meeting?

Once a meeting is scheduled, you can take the invite details and open up a calendar tool of your choice and add guests. If the meeting is already taking place, you also have the ability to invite other internal users to your meeting directly from within the meeting. Simply click on the Participants icon on the left hand side of the meeting and click on the + icon to add others.

Can multiple people share their screen at the same time?

Yes! One of the great things about CoreNexa is that multiple people can share their screen at the same time. Gone are the days of having to switch presenters (e.g. “passing the ball”) and the time wasted doing so.

Are there any requirements for having a Room?

Yes, to purchase a room, customers with bundled CoreNexa voice seats must have at least one Professional seat. For BYO-PSTN customers without CoreNexa voice seats, there is a minimum requirement of five Professional seats to purchase virtual rooms.

The platform & business model that redefines
how the Channel succeeds with cloud communications.

CoreNexa Platform

Instantly transform employee productivity and engagement. A fully-loaded, all-in-one platform that combines high-quality voice & video with all the tools employees need to communicate and collaborate whether working remotely or in the office.

Voice, Video, Messaging & Collaboration

Contact Center & IVR

Automation Manager

Private Label Business Model

Experience For Yourself

Join the Channel Program Named Leader in Partner Value by Frost & Sullivan

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Choose the day and time that works best for you to experience a live demo.

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API & Integrations

Inquire about a specific integration or API specs below.

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Join the Channel Program Named Leader in Partner Value by Frost & Sullivan.

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