Cloud Communications & Collaboration Platform

What are the supported browsers for the web client?

The web client supports the following browsers:

• Windows - Chrome, ForeFox, Microsoft Edge (v.78 or higher)
• Mac - Chrome, FireFox, Safari
• Linux - Chrome, FireFox
• iOS - Safari • Android - Chrome

What is the difference between a meeting and a virtual room?

A meeting is scheduled for a specific date and time whereas a virtual room is an always-running, “always-on” meeting where users can stay all day or come and go as needed. Rooms enable high-productivity and nurture camaraderie by providing dedicated spaces where employees can talk, gather and collaborate. Your virtual video room, just like your office, is always available and ready for face-to-face and/or side-by-side collaboration sessions. Virtual rooms are ideal to use 1:1 or as a group, work well for huddle/conference rooms, and are a fantastic collaboration tool for entire departments or teams of users.

What exactly are CoreNexa Virtual Rooms?

A CoreNexa Room is a dedicated virtual meeting space that is always available and always “on’’. You can think of these as meetings that never end. Rooms can be used as virtual offices for executives and managers, as department rooms for highly collaborative teams, huddle and conference rooms and even as special-purpose rooms such as the office “breakroom” or cafeteria.

How do I schedule a meeting?

From the Home screen on the desktop app, simply click on the + icon and select the Schedule Meeting tab. Fill in the details and click on Schedule Meeting. Once the meeting is scheduled, a modal will display with a confirmation. You will then have the ability to copy the invite and send via a calendar app of your choice. If you integrate with Google or Microsoft, you will also have the ability to schedule from there as well.

How do I invite guests to a meeting?

Once a meeting is scheduled, you can take the invite details and open up a calendar tool of your choice and add guests. If the meeting is already taking place, you also have the ability to invite other internal users to your meeting directly from within the meeting. Simply click on the Participants icon on the left hand side of the meeting and click on the + icon to add others.

Can multiple people share their screen at the same time?

Yes! One of the great things about CoreNexa is that multiple people can share their screen at the same time. Gone are the days of having to switch presenters (e.g. “passing the ball”) and the time wasted doing so.

Are there any requirements for having a Room?

Yes, to purchase a room, customers with bundled CoreNexa voice seats must have at least one Professional seat. For BYO-PSTN customers without CoreNexa voice seats, there is a minimum requirement of five Professional seats to purchase virtual rooms.