CoreDial
  • Product
    CoreNexa
    Platform Overview

    All-in-one voice, video, messaging & collaboration for the highest-performing teams.

    CoreNexa 7.0 Platform 2021 update

    In-office | Remote | Hybrid

    Communication & Collaboration
    Voice
    Video Big Upgrade!
    Messaging
    Contact Center
    Automation Manager
    Resources
    Programs & Pricing

    Channel success starts here

    Partners

    Committed to being the best at enabling our Partners to succeed with cloud communications

    Partner Support
    • Become a Partner
    • Demo CoreNexa
  • Solutions
    High Demand
    Hosted PBX & VoIP
    Video, Messaging & Collaboration
    SMS
    Mobile App
    by Business Need
    SIP Trunking
    Voice 2 Text
    SD-WAN
    by Audience
    MSPs

    Enabling the Channel's success since 2005

    VAR

    Build brand value and strong, consultative relationships

    IT Solution Providers

    Add more value by becoming a one-stop-shop

    • Become a Partner
    • Demo CoreNexa
  • Partners
    CoreDial
    About Us

    Diversity, expertise, & one common team goal—getting our Partners successful

    News

    The latest company updates and awards, partner wins & more!

    Contact Us

    We're committed to your success

    Partners
    Partner Programs

    Committed to being the best at enabling our Partners to succeed with cloud communications

    Programs & Pricing

    A proven platform & private label business model

    Partner Wins

    See how our Partners compete & win with CoreNexa!

    Become a Partner

    Join the Channel Program Named Leader in Partner Value by Frost & Sullivan

    Resources
    Profit Calculator
    Blog
    CoreNexa Help
    Support
    Login
    • Become a Partner
    • Demo CoreNexa
  • Programs & Pricing
  • Resources
    by Type
    Blog
    Downloads
    White Papers
    Events
    News
    Popular
    4 Common Sales Objections About the UCaaS Market

    and actionable ways to overcome them.

    Why Omni-Channel Communication is More Imortant to CX Than Ever

    learn how these five stats substantiate these claims.

    5 Customer Experience (CX) Solutions

    that enable businesses to improve profitability.

    Trending Topics
    VoIP
    Customer Experience (CX)
    Video Conferencing
    Channel Partners
    UCaaS
    • Become a Partner
    • Demo CoreNexa
comm-1 comm-2
  • Contact Us
  • Support
  • Become a Partner
  • Call: (215) 297-4400
  • Login
  • Demo
  • Become a Partner
  • Demo CoreNexa

Privacy Notice for California Residents

This Privacy Notice for California residents supplements the information contained in the BCM One Privacy Policy and applies solely to individuals residing in California from whom we collect Personal Information (“California Consumers”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this notice. To the extent of any conflict between this CCPA Policy and the rest of our Privacy Policy, this Privacy Notice for California residents shall control only with respect to California consumers and their Personal Information.


Information We Collect

The below outlines the categories of Personal Information (which are defined by the CCPA, not us) that we have collected and/or disclosed for a business purpose in the preceding twelve (12) months. The examples of Personal Information provided for each category are taken from the CCPA and are included to help you understand what the categories mean. The examples are not meant to indicate what we actually collect or disclose, and more information about our specific practices can be found in our Privacy Policy:

 

Categories & Examples (not intended to be exhaustive):

Identifiers
  • A real name, internet protocol address, email address, or other similar identifiers
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
  • A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment,  employment history, bank account number, credit card number, debit card number, or any other financial information,  medical information, or health insurance information. Some Personal Information included in this category may overlap with other categories
Commercial Information
  • Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
Internet or Other Electronic Network Activity Information
  • Browsing history, search history, and information regarding a consumer’s interaction with an Internet Website, application or advertisement
Inferences drawn from other Personal Information
  • Profile reflecting an individual’s preferences, characteristics, predispositions
We obtain the categories of Personal Information listed above from the following categories of sources:
  • Directly from you. For example, from forms you complete on our Website for products and services you purchase.
  • Indirectly from you. For example, from observing your actions on our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us in relation to our products or services.
  • Your responses to surveys that we might ask you to complete for research or marketing purposes.
  • Details of transactions you carry out on our Website, and fulfillment of your service orders.

Collection and Disclosure of Personal Information

The CCPA defines various business and commercial purposes for collecting, using and disclosing Personal Information. We collect, use and disclose California Consumers’ Personal Information pursuant to our Privacy Policy as a whole.


As also explained in our Privacy Policy, we share your Personal Information with the following categories of CCPA third parties: vendors and service providers, including for data analytics and marketing and advertising our products and services to you; third parties integrated into our services; third parties as required by law and similar disclosures; third parties in connection with a merger, sale, or asset transfer; and, other third parties for whom we have obtained your permission to disclose your Personal Information.

Access

California consumers may request access to the Personal Information that we have collected and maintained about you (along with information regarding its use and disclosure) over the past twelve (12) months, upon appropriate verification. California consumers may only make such requests twice (2) per every twelve (12) months.

Deletion

California Consumers have the right to request that we delete Personal Information collected and maintained about them, subject to certain exceptions. Once a California Consumer’s request is verified and we have determined that we are required to delete that information in accordance with applicable law, we will delete your Personal Information accordingly. A California Consumer’s request to delete Personal Information may be denied if it is necessary for us to retain the information under one or more of the exceptions listed in the CCPA. Please note that a record of the deletion request may be kept pursuant to our legal obligations.

 

Exercising These Rights

To exercise the access and deletion rights described above, please submit a request to us by either:

  • Emailing us at privacy@coredial.com
  • Calling us at (888) 471-1990

Please note that California consumers have a right to not receive discriminatory treatment for the exercise of their rights under the CCPA.

 

Verifying the Request

Only the California consumer, or a person that is authorized to act on their behalf, may make a request related to the California consumer’s Personal Information. In the case of access and deletion, the request must be verifiable before we can fulfill such request.

Verifying a request will require sufficient information for us to reasonably verify that the California consumer is the person about whom we collected Personal Information, or a person authorized to act on their behalf (e.g., previous transactions of person to whom request relates).

Please note that we may charge a reasonable fee, or refuse to act on a request, if such request is excessive, repetitive, or manifestly unfounded.

 

“Shine the Light” Law

We do not rent, sell, or share your Personal Information with non-affiliated companies for their direct marketing purposes, unless we have your permission.

 

Contact Information

If you have any questions regarding our privacy practices as it relates to this Privacy Notice for California Residents, please contact us via email at privacy@coredial.com  with the subject line, “CCPA Policy”.

DISCOVER INSIGHTS FROM ONE OF CRN'S

“Coolest Cloud Companies”

View all resources >>

Previous Next

Why Omni-Channel Communication is More Important to Customer Experience Than Ever

More and more customers are turning to voice as a last resort and relying instead on SMS, Email, and Web Chat — which means ...

Continue Reading >>

MSPs: Help Your End-Users Profit from the Coming Productivity Boom

Economists are predicting a potential productivity boom to come out of remote work — one that stands to benefit both end-users ...

Continue Reading >>

Voice-Centric SD-WAN: The New Must-Have for Hybrid Work Environments

As remote work and hybrid environments take hold, voice is poised to become ever more essential — which means leveraging SD-WAN ...

Continue Reading >>

Five Key Stats That Show Why Hybrid Workforces Are Here to Stay

Statistics show there are clear benefits of the new hybrid workforce, which will translate to increased demand for advanced ...

Continue Reading >>

How CoreDial’s ‘Want More, Give More, Get It Done’ Values Set Its Employees Up for Success

Philadelphia Inquirer business reporter Ezequiel Minaya sat down with Chief Executive Officer Alan Rihm to discuss how the ...

Continue Reading >>

Eight Things the Industry is Saying About Persistent Chat

As employees become more accustomed to online collaboration platforms, organizations have found unique advantages in using chat ...

Continue Reading >>

Infographic: The State of Remote Work… Is It Actually Working?

Check out our new infographic to get an overview of the state of remote work in 2021, and how next-gen voice, video, messaging ...

Continue Reading >>
focused-icon

100% Channel Partner Focused

computer-icon

Proven Private Label Platform

uptime-icon

99.999% Uptime SLA

COMPANY
  • About CoreDial
  • Executive Team
  • Careers
  • Contact Us
  • Awards
  • News
  • Events
  • Resources
  • Legal

View More View Less

PARTNERS
  • Partner Program
  • Programs & Pricing
  • Partner Calculator
  • Resources
  • How it Works for MSPs
  • How it Works for VARs
  • How it Works for IT Solution Providers
  • Become a Partner

View More View Less

CoreNexa all-in-one Platform PLATFORM
  • Platform Overview
  • Voice
  • Video BIG UPGRADE!
  • Messaging
  • Contact Center
  • Automation Manager
  • Hosted PBX
  • SMS
  • Voice 2 Text
  • SIP Trunking
  • SD-WAN
  • Demo CoreNexa Platform

View More View Less

CONNECT
Follow us on LinkedIn Follow us on Facebook Follow us on Twitter

coredial-2020-white-logo

Copyright © 2021 | Privacy Policy | Acceptable Use Policy | Site Map
Legal | Subpoena Requests | Do Not Sell My Personal Information