Voice to Text

Automatically Transcribes Voicemails
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Voice to Text

CoreDial’s Voice to Text solution leverages Google’s AI and machine learning capabilities to transcribe spoken words into written text automatically and without human interaction.

This allows businesses to have their voicemails automatically transcribed and sent to them via email, SMS, or CoreDial's CoreNexaTM Mobile. This technology is ideal for busy professionals who can’t be accessible at a moment’s notice, are often in meetings, or in an environment where it’s not feasible to listen to messages in sequential order.

Why Voice to Text?

Business professionals are very busy people, and many need feature-rich communications products and high-quality data services to run their businesses efficiently. Cutting-edge technologies, like artificial intelligence (AI) and machine learning, help them to boost business productivity and stay competitive in a global market.

CoreDial’s Voice to Text Solution

CoreDial now provides a Google AI-powered Voice to Text solution, via the CoreNexa UC platform, that Channel Partners can offer under their own brands, giving customers more of what they need from their telecom infrastructure. English language transcription is currently available.

What is Voice to Text?

As the name suggests, a Voice to Text solution uses AI and machine learning to transcribe spoken words into written text automatically and without human interaction. CoreDial’s Voice to Text solution currently allows end users to have voicemails automatically transcribed and sent to them via email, SMS, or CoreNexa Mobile.

Boost Productivity with Voice to Text

Voice to Text is ideal for busy professionals who can’t be accessible at a moment’s notice, are often in meetings, or in an environment where it’s not feasible to listen to messages in sequential order. Users can review transcribed voice messages at a time and place that’s most convenient, and can quickly hone in on specific messages.

Users benefit from CoreDial’s Voice to Text solution in a number of ways:

  • Save Time — Navigating voicemail menus and listening to voicemails in order is a thing of the past. Busy professionals don’t have time to listen to every voicemail, and with Voice to Text, they can skip the voice messages they’re not interested in reading.
  • Prioritize — Voice to Text offers a practical, at-a-glance way to keep up with the messages that need attention. Users can quickly scan transcribed messages and address messages based on importance or time sensitivity.
  • Find Information — Users can efficiently hone in on specific transcribed messages to find exactly the information they need  from contact information, to payment details, to an address for their next meeting. With Voice to Text, users don’t have to listen to every voicemail to capture specific information.

Competitive Voice Offering for CoreDial Channel Partners

CoreDial’s Voice to Text solution leverages the Google Cloud Speech API allowing Channel Partners to offer customers a seamless, AI-powered Voice to Text solution at scale. Other advantages for channel partners include:

  • Private Label — CoreDial provides a broad range of private label cloud communication services including our Voice to Text solution. By partnering with CoreDial, you can deliver Voice to Text services under your own brand giving customers a seamless user experience.
  • Flexible Selling Options — CoreDial is offering Channel Partners two billing models for Voice to Text: subscription model and usage model. Customers can choose to pay a monthly subscription fee or pay a fixed rate fee for each voice transcription.
  • Multiple Delivery Options — Channel Partners can offer customers the convenience of accessing transcribed voicemails via email, SMS, or CoreNexaTM Mobile.

What’s Next for CoreDial’s Voice to Text Solution?

The initial offering of CoreDial’s Voice to Text solution includes automatic transcription of voicemail. However, in the coming months, additional services will be added to the solution.

Thanks to the integration of Google Cloud APIs with the CoreNexa UC platform, Channel Partners can offer communication products that leverage Google’s AI-powered speech recognition capabilities without massive upfront costs and months of development.

What’s Next for CoreDial’s Voice to Text Solution?

The initial offering of CoreDial’s Voice to Text solution includes automatic transcription of voicemail. However, in the coming months, additional services will be added to the solution.

Thanks to the integration of Google Cloud APIs with the CoreNexa UC platform, Channel Partners can offer communication products that leverage Google’s AI-powered speech recognition capabilities without massive upfront costs and months of development.

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